FAQ & Help

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Frequently Asked Questions (FAQ)

Overview

What is the Re Generation

the Re Generation turns the traditional approach of finding work or locating skilled and talented people on its head. the Re Generation is an unparalleled network, connecting Australia's rich vein of skilled and talented people with the people that need them.

Whether currently in the workforce, retired or unemployed, the Re Generation gives everyone a chance to be found and to put their unique set of skills and experience to use.

With only 2 or 3 jobs out of every 10 ever advertised in Australia, unbundling your skills and creating a unique Skills Signature® allows you to dynamically address the larger market.

Full or Part-time Paid or voluntary, corporate or community; whatever the need, the Re Generation can help find the right people, in the right place – connecting its members with the marketplace.

It's nothing short of a revolution!

How does it work?

the Re Generation provides the opportunity for its members to detail their particular skills and talents – forming their Skills Signature®. This unique Skills Signature® is recorded in the Re Generation's National Skills Bank™, allowing each member to easily market and trade their skills. Optional information about experience and qualifications can also be saved in the system.

Anyone looking for someone with a particular skill can use the Re Generation's powerful search engine to search the National Skills Bank™. Relevancy algorithms and positioning technology power the search engine and make it easy to find the most appropriate and geographically closest member with the desired skill-mix..

Members can choose to provide a phone number for immediate contact, or be contacted via email through the Re Generation system to preserve their anonymity until they choose to respond.

And remember, you have your own My ReGeneration page. You've got the control.

What does it cost?

It's completely free to search the Re Generation's National Skills Bank™ and contact members.
It's also completely free to join the Re Generation as an associate member. Associate membership gives you complete access to the market and allows you to edit and change your details as you see fit. The Membership Agreement and Privacy Policy covers all aspects of the membership.
Full membership takes your market performance to the next level. Becoming a Full member supplies you with information relative to your particular skills, supply & demand statistics, your performance against competitors, top performing skills and the smart keywords of successful marketers. Full membership costs just $45 (incl. GST) per year (just 12 cents a day), with no more to pay and is fully tax deductable. Alternatively, a lifetime membership is available for a one-off fee of just $187 (incl GST), also tax deductable.

the Re Generation is not an employment agency – it's a unique service that empowers its members and provides a way to tap into Australia's vast skills pool. As such, there are no further fees or commissions for either members or searchers.

This means that for searchers, locating the closest people with skills and talents for their particular need costs absolutely nothing. And for members, promoting their skills and talents to the widest possible audience, it costs at most, less than $4 per month!

Are there other benefits?

With your help and feedback the Re Generation continues to evolve, with new features planned to be implemented over the next 12 months, the Re Generation system is being expanded to include:

Statistics, trends and feedback on the marketplace. This will assist Full Members in gauging their value and fine tuning the descriptions in their Skills Signature® and profile.
Community features to allow Full Members to communicate, acting as a catalyst for team building and job sharing or allowing each member to trade or barter their skills.
Full Members will gain access to a library system where information relative to their skills can be accessed. The library will contain information drawn from all over the world

How do I join?

Becoming an Associate member of the Re Generation is simple. All you need to do is complete the registration form. We have tried to make it as easy as possible, but as we are the reverse of the conventional employment paradigm, we understand that time is needed to think through and unbundle your skills. You can save your data at anytime, come back later and login using your Username and Password. Once you have provided all the necessary information you will be an active member and your listed skills will be available to searchers! It's that simple. You can amend your details at any time via the My ReGeneration page. You can also hide any of your skills at any time - making yourself invisible to searchers.

You can upgrade to Full Member status at any time. Being a Full Member gives you greater control. We are continually gathering market statistics and “who’s who in the Zoo” The feedback even includes keywords from the most successful descriptions other members with your skill are using. We try to give you similar information to that which a small business might use in their market.

We encourage you to think outside of your business or vocational skills, and evaluate all of your skills and talents. Soft Skills are very important for business to ascertain whether you may fit their required Skill-Mix. Consider your hobbies or your pastimes – skills can lie forgotten or hidden in many of your activities. As eBay® has proven with goods, you can be surprised that what you take for granted, others will take for gold. We are the eBay® for your skills!

Ready to join the Re Generation? You can complete the registration form and purchase your membership right now.

Still got questions? – delve deeper and find out more about the Re Generation.

How do I become a Full Member?

You can upgrade from Associate Member to Full Member status at any time. The option will appear on your My ReGeneration page where you can upgrade and pay with your Credit Card (Visa or Mastercard). Once your payment has been validated you will have full access to marketing reports.

Can I use my Hotmail Account?

Hotmail along with all other webmail account are ok to use but there is an issue that you need to watch out for. Hotmail and other webmail accounts have spam filters that protect you from unwarranted and unsolicited emails. These filters can also catch automated emails like the ones you will be sent from The Re Generation when you want to activate your Membership. If you do not receive your activation email then it would be wise to check the area where your spam is directed to see if it contains one of our automated messages.

Members

Do I need to list all fifteen Skills?

No, you only need to enter the Skills that you have, leave as many blank as you like.

What if I want to list more than fifteen Skills?

Each membership is only allowed fifteen Skill sets. You are however, allowed to hold more than one membership without conflict. You can use the same Email Address on multiple memberships.

How does the Skills List work?

The Skills are organized into Summary Folders. Each Summary Folder provides a grouping of like Skills. This makes finding your particular Skills easier.

Why do I need to complete the Advertising Text for each of my Skills?

This is your advertising, your statement as to why you have the right requirements to perform the Skill. While you may be geographically closest, buyers will also look at what you say about yourself, so we encourage you to make a short and concise statement of why "you're the best person"

Because lots of people have my Skills won't I get lost amongst all the other members?

We ensure fairness in the selection of members with the same relevant Skills by ordering the search results by proximity to the searcher.

What if I go on holiday or am too busy to be contacted?

Simply modify your member information and select 'Hide all' in your Skills List. This will prevent you from appearing in any search results. You can also choose to hide just some of your Skill sets and show them again at any time.

What if I don't want to be contacted by phone?

No problem. Just uncheck 'Show this number to searchers' in your member information details.

I am under 18. Can I join the Re Generation?

Like all sites of this nature, you must be over 18 years old. You can use a parent or guardian as a contact point with all initial communications from searchers going directly to the parent or guardian. Note: There may be legislative requirements or advice which applies in your State.

Are my credit card details safe?

We do not hold your credit card details, they are transient. Once your membership transaction has been completed your credit card details are instantly removed from our system. There are naturally limitations to any security, and we advise you to read our Privacy Agreement regarding Security Issues.

Can I use another payment method other than a credit card?

Credit card payment is the only payment method available at this time for to become a Full Member. We are currently extending facilities to other organisations. If credit card payment causes you undue hardship, please use our email “Enquiries” area and let us know and we shall see what we can arrange

Do you offer any benefit for referring another member?

Current Full Members receive a $5 Skills Member Champion reward when a new Full Member nominates them as a referrer. This amount will accumulate and be paid monthly.

What is the difference between Associate Member and Full Member?

There are two basic tenets upon which the Re Generation was created :

Reverse the current recruitment paradigm, giving members the opportunity to define themselves for the wider market. Be able to display their skills and communicate safely and directly with searchers/employers interested in what they have to offer; and
Provide members with information about the market, including market information specific to the skills they have defined within their Skill Signature.

You become an Associated Member as soon as you have entered sufficient detail to allow us to display your skills. As an Associate Member you have immediate access to everything in Point (1) above. You are an interactive member trading throughout Australia. All information published generally on the site is available to you.

Full Membership is for those who wish to strategically monitor their skills in the market. We track each of your skills separately and collect data from the market. Not only supply & demand detail across the country, but information from competitors on high scoring keywords and, importantly, what keywords searchers are using. See What are the Full Member reports like? below for examples of the actual reports, however we describe them and their purpose here:

Searches for your skills

This report provides a detailed analysis on the skills you have provided as part of your unique skills signature®. This will show you how popular your skill is in your home postcode as compared with the total and most popular postcodes. If you were considering moving locations you would know where your skills were in most demand.

For each skill we display three statistics.

The number of people that have searched for this skill and analyse it by showing the postcode that has been searched the most number of times.
The number of people that have searched for this skill in your home postcode
The total number of searches.

This is a valuable tool to ascertain the appeal of your skills. It allows you to make decisions regarding the direction of your skills. If you are currently employed, you are able to chart the market value of your skills.

Searchers viewing your details

This report shows a detailed breakdown of which postcodes have searched for the skills you have provided in your skills signature® and then gone on to view those skills. That means when your skills have appeared in a search, the searcher has then clicked on the skill and read how you have described your details. In this way you can tell how many people are considering your skills even if they haven’t contacted you.

For each postcode that has searched your skills signature® we see a breakdown by primary category for each of your fifteen skills and the number of times it has been viewed.

You are able to ascertain the demand for your skills by individual postcode. It is also a measure of the effectiveness of your advertising text used against each skill

Top Postcodes for skill Searches

This report allows you more flexibility in analysing any skill in the marketplace. It shows the number of searches in descending order, the postcodes that have been searching for the selected skill.

Measure the demand for particular skills and plan the skills you want to acquire or improve on as you see how popular a particular skill is and in what suburb it is in greatest demand.

Top skill searches in area

This is the reverse of the previous report in that you can select a postcode and it will give you the skills in greatest demand. It lists by the number of searches in descending order that have been made from the selected postcode.

Here you can also plan your skills mix as you discover what skills are needed in a particular area – your area if you will.

Keywords (members usage)

When you list your skills in your skills signature® you have an additional area where you may describe your skill in greater detail - Advertising Text. This description is broken down into keywords and analysed to see which words are most popular for particular skills i.e. keywords which are more commonly used by members in their descriptions.

This has the effect of allowing you to fine tune the way you describe your skill to best compete with other members for that skill.

The report allows you to select any skill, which then displays by the number of searches in descending order, the keywords used against that skill, how many times it is used in advertising text and how many times it has been searched for. It then compares these values with the number of other members with this keyword.

Keywords (searchers usage)

Here we analyse the keywords according to the people searching for skills. A skill is selected and the report displays the top keywords by the number of times that that word is searched for and then compares it with the number of members with that skill.

This shows how the searcher views a particular skill and more importantly exactly what keywords are included in their search criteria.

This adds to the information you need to enable you to plan your skills mix and highlights where additional training/learning is needed.

To Come...

As we add new facilities, such as Group & Team establishment and sophisticated Library features (linked to your specific skills) these will automatically be made available to Full Members. Our aim is to equip members with information akin to that of a business, enabling them to effectively and strategically market their skills.

What are the Full Member reports like?

Reports available to Full Members include information relative to your particular skills, supply & demand statistics, your performance against competitors, top performing skills and the smart keywords of successful marketers. See the samples below...

Searches for your skills

For each skill we display three statistics.

The number of people that have searched for this skill and analyse it by showing the postcode that has been searched the most number of times.
The number of people that have searched for this skill in your home postcode
The total number of searches.

Searchers viewing your details

For each postcode that has searched your skills signature® we see a breakdown by primary category for each of your fifteen skills and the number of times it has been viewed.

You are able to ascertain the demand for your skills by individual postcode. It is also a measure of the effectiveness of your advertising text used against each skill

Keywords (members usage)

This has the effect of allowing you to fine tune the way you describe your skill to best compete with other members for that skill.

Keywords (searchers usage)

This shows how the searcher views a particular skill and more importantly exactly what keywords are included in their search criteria.

This adds to the information you need to enable you to plan your skills mix and highlights where additional training/learning is needed.

Once I get employment, why should I continue membership?

We like to expand the question a little further and ask “Why should I become a member if I am still employed?”

The only way you can establish your true value is to understand how your skills perform in the open market. It is very difficult to establish your value within the 4 walls of your employer. We all seek security, and the market in general provides the information for you to establish your competitive worth.

With the Re Generation your identity is hidden: a first name and your Skills Signature is all that is available for display. When not using the service you can hide your skills so they are not available for display. Even so, as a Full Member the Market Reports available to you show how the skills contained in your Skills Signature are performing in the market - even if your own skills are hidden. This puts supply & demand statistics, security and future planning at your finger tips.

Searchers

How does the Skills List work?: The Skills are organized into Summary Folders. Each Summary Folder provides a grouping of like Skills. This makes finding the right Skill for your search easier. If you are having difficulty finding the right skill description with the folders, simply search using the Find Skill search box. This will narrow down the skills to select from. Where a member's skill-mix is of paramount importance, list the other skills required in the Optional Keywords Text Box and the search engine will include this as a run-time taxonomy to locate the most relevant member
Why do I have to enter my postcode?: the Re Generation will show you members that match your criteria, ordered by those closest to your postcode. It's the best way to find the closest members with the the skills you need.
How do I contact a person with a Skill immediately?: We advise members that have Skills that may be required quickly to list a mobile number, so these will appear in the search results. Some members choose email as the sole means of communication but this does not necessarily mean their response to you will take some time. We encourage you to look carefully at each member's Skill sets.
How do I get a copy of the members experiences?: Once you have searched for the skills you require and selected the member you wish to contact, scroll to the very bottom of the skills list and you will see a link in blue "send a release request". Click this link and a request will appear in the members home page.

Help

Searching For Skills

Searching

Searching the Re Generation for people with the right skills is a simple process.

Select a Skill from the Skills List

The Skills are organized into Summary Folders. Each Summary Folder provides a grouping of like Skills. This makes finding the right Skill for your search easier. Click on the folders to expand them and see the list of Skills in each. Once you find the right Skill, click to select it. It will be highlighted in light blue.

If you are having difficulty finding the right Skill, you can search for the Skill using the Find Skill search box: Enter a keyword and click the Go button. The Skill Folders and Skills displayed will be narrowed down to reflect the keyword you have entered.

You may like to refine your selection by focussing on a particular skill-mix. These additional skills are simply entered into the Optional Keyword text Box, they form a temporary taxonomy that further enhances the search relevancy.

Enter your postcode

You must enter your postcode to search the Re Generation. Your search results will be presented in order of those members closest to your postcode.

Optional keywords

If you are looking for very specific Skills or want to narrow down your search further, you can choose to add extra keywords to your search. the Re Generation members have the option of adding additonal details about their Skills and any keywords you enter here will be matched to this detail. Similarly if you require a specific skill-mix, add other skills in this area and these will also be considered in the search criteria. If you leave the keywords blank you will get a wider selection of results featuring all members with the specific Skill you have selected in the Skills List.

Search Results

Your search results are presented on the Search Results tab.

The Results Table: Members matching your search criteria will be displayed in the Results Table. There may be more members in the table than can be shown on one screen. Just use the scroll bar on the right to view them all.
Relevance: If you added any optional keywords to your search, the first column in the table will show the relevance of the member's skills in relation to your keywords. The more blue shading in the bar, the more relevant the member's skills are to your search.
Distance (kms): The kms column shows the member's distance to the postcode you entered on the search page.
Re-ordering the Results Table: By default the Results Table is sorted by distance to your postcode. Click a table heading to re-order the table (i.e. to list by relevancy instead). Clicking again will reverse the order (i.e. most to least relevant or least to most relevant).

Member Details

Simply click on a member within the Results Table to display the information for that member.

About the information displayed

Available information about the member is displayed. This includes:

First name
Username
Distance from your postcode search
All of the members' listed Skills (not just the Skill you may have searched for) and any additional information they have added about each Skill
The members' listed qualifications

Note: You may need to use the scroll bar to the right of the details panel to see all the available information.

Additionally, at the members discretion, they may choose to publically disclose the following:

Phone number
Details of their experience (If there is no experience detailed, you can request this information using the link provided under the experience heading. The request will be emailed to the member by the Re Generation)

Contacting the member

If the member has provided a phone number you can call them directly. If there is no number or you would prefer to use email, simply click the 'Contact This Member' button. Provide your name, email address and your message to the member. This will be emailed to the member by the Re Generation system and the member can then choose to respond to you directly.
To request a members experiences, scroll to the very bottom of the skills list and you will see a link in blue "send a release request". Click this link and a request will appear in the members home page.

Selecting another member

You can use the 'Previous' and Next' buttons to move through the members returned in your Search Results, or return to the Results List using the button top-right.

Searching again

To perform another search just select the 'Search' tab, top-left of the results panel.

Registering And Editing Your Member Information

Your Details

The information you supply to us is very important. We use it to ensure we provide the best possible service for you.

We only disclose a small amount of your information to potential buyers, as shown below.

Your First Name [disclosed]

Your First Name will be used in communication - both from us and from searchers who are interested in your Skills.

Your Middle Name [not disclosed]

Your Middle Name simply helps us to identify you should we have members with the same First and Last Name.

Your Last Name [not disclosed]

Your Last Name is important to identify you from other members, particularly if you lose your Username and Password.

Age Range [not disclosed]

We do not ask for your date of birth – simply a range to allow us to tailor our services to suit your needs.

Gender [not disclosed]

Knowing your Gender helps us to tailor our services to your needs.

Your Postcode [not disclosed]

Your Postcode is very important, and is a foundation of our Global Position System ("GPS"). the Re Generation is based on fairness and equity, removing the alphabetical bias in normal search results. When a searcher looks for Skills on the Regeneration, our GPS algorithm always displays those nearest the searcher at the top of the list.

Your Address [not disclosed]

Whilst supplying your address is not mandatory, it's important to us for identification and communication. Our Global Position System will also use your Address to make a closer assessment of your distance from the searcher.

Your Phone Number [disclosed at your discretion]

It is not mandatory for you to supply a Phone Number, but it is an important point of contact. You can choose whether your number should be disclosed to searchers or not.

You should carefully consider how you use your Phone Number. If you supply a number and choose to show it to searchers it will be available in search results. Searchers will have the option of contacting you immediately by phone. In this case we suggest the number you use is a mobile or a fixed line telephone with an electronic answer service.

p>If you choose not to disclose your number, searchers will only be able to contact you via email (this is done through the Re Generation system – your Email Address is not disclosed to the searcher until you choose to respond to the searchers email).

Your Email Address [not disclosed]

Your Email Address is a vital point of contact for the Re Generation and for searchers. When entering your Email Address please take time to ensure it is accurate. If you register and do not receive a confirmation email, please sign in check the Email Address to ensure it has been entered correctly.

We will not disclose your Email Address to any third party.

Your Email Address is not disclosed to searchers by the Re Generation system. Initial email contact from a searcher will come through our system to your Email Address. This assures your privacy until you choose to respond directly to a searcher. In addition, your Email Address is not exposed to potential spammers and other Internet scams.

Your Username [disclosed] and Password [not disclosed]

Both your Username and Password must be 6-12 characters in length and consist of a combination of alphabetical characters (letters) and numeric characters (numbers). Please make sure you can remember them.

The combination of your Username and Password is both your security and key into your master file details and member information areas, so keep them safe.

As a matter of policy we would suggest you do not share your Username and Password with anyone.

You may change your Password at any time during your membership. Contact us if you have any issues regarding your Username and/or Password.

Important: Your username (and your First Name) are displayed in search results. For this reason you should choose a Username that you are comfortable being represented by. Do not use your Email Address as your Username as this will expose your Email Address to searchers.

Your Skills and Talents

We have all been trained to look at our Skills and Talents in a one dimensional fashion. The single vocational Skill that fills your pay packet tends to take all of the focus. If you ask people what they do, they respond with an occupation: I'm a teacher; I'm a farmer; I'm a journalist. If any of these people are unemployed, they may discover that there is little demand for their occupation. But, an occupation is the sum of a wide array of Skills, experience, and personal attributes. In today's market, it could well be that some of these 'secondary' Skills are in short supply and highly valued.

At the Re Generation we ask you to evaluate yourself and look outside the square. Evaluate some of your 'soft Skills' and acquired experiences, even your hobbies. Think of where your accumulated Skills may be applied, be it practical, in business, in the community or volunteering. Examples of 'soft Skills' are leadership, negotiation, organizational and practical mentor-ships. When it comes to knowledge, you are very wealthy, and the Re Generation provides you with the opportunity to invest that wealth in an Internet knowledge bank. In the future we may supply you with market feedback about which Skills are attracting attention and where, allowing you to frame and promote your Skills accordingly.

Adding Skills

Your membership entitles you to advertise up to fifteen Skills and Talents. These Skills and Talents form a unique asset – an asset we call your Skills Signature®.

To create your Skills Signature®, find each Skill within the Add Skills panel and add them to your Skills List. The Skills are organized into Summary Folders. You can search for particular keywords using the Find Skill search box and the Go button - or navigate through the Summary Folders.

The Summary Folders in the Add Skills panel encompass Skills that are similar in nature. Some Summary Folders may cover sections of industry, while others seek to classify Skills according to their performance.

When attempting to find your Skill, remember the Skill descriptions may be complex and similar Skills may appear in a number of Summary Folders. If you have a unique Skill that is not apparent in the list please contact us and we will endeavour to assist.

Your Advertising Text [disclosed]

It is important to include Advertising Text for each Skill added to your Skills List. This is your opportunity to provide searchers with more detail about your Skill and ensure you are found by searchers looking for specific keywords. Make sure that the text is clear and concise, with all the keywords needed to make your listing a success.

Changing, removing and disabling your Skills [disclosed at your discretion]

Remember at any time during your membership you can change the Skills you wish to display and modify the Advertising Text against each Skill if you feel it will improve your selection chances.

If you want a break at any time (e.g. to take a holiday), you can simply choose to hide one or all of your Skills to remove those Skills from search results.

Making sure your Skills are found

Ensure you take the time to make your Skill set and Advertising Text accurate and concise. When the Re Generation searches for a Skill, it conducts the search across all people with Skills within that Skill's Summary Folder. This gives you a greater chance of being returned in search results where appropriate.

When the search results are presented to searchers, the nearest people with the right Skills will be listed first, but a relevancy will also be attached to each person. This relevancy score is obtained from your Experience details. So while the nominated Skill is important, the "ideal" member may have advertised a Skill slightly different to the search Skill, but with relevant experience that the searcher may require.

Your Experience

[disclosed at your discretion]

The list of your Experience is intended as a summary only and is used to offer a prospective searcher a glimpse of your Skills and Talents history. You may choose to restrict it to your vocational experience or you might want to include relevant history outside of the scope of your career to support your Skills Signature®

When adding your experience details, be sure to keep the information concise. A bullet point style will be easier for searchers to read. Note that keywords within your Experience details are used to calculate relevancy for search results.

Remember, you may need to have a more comprehensive list of experience to support the summary if requested by the searcher at a later date.

You can authorize us to only disclose your Experience upon authorization from you for each search, or you can choose to make your experience generally available.

Important: With your permission, your Experience details will be made available to searchers. Do not use names and contact details of referees. If you wish to provide referees you should wait until you have established contact with the searcher.

Your Qualifications

[disclosed at your discretion]

If you have Qualifications that are applicable to any of your listed Skills you can detail them here. Be sure to note expiry dates where applicable for licenses and keep the information up to date.

Qualifications are not used to provide relevancy for the Re Generation search engine.

Our Referral Program

Every time you show you care enough about your friends and colleagues to refer someone to the Re Generation and they upgrade their Associate membership to Full Member and nominate you as the person who suggested they move up, and if you are a current member, you will receive a "Skills Member Champion" $5 reward. This amount will accumulate and be paid monthly.

Membership Fees

Overview: Membership of ReGeneration is not only for those seeking to market their skills at the present time, as you may currently be fully employed. Having access to the Skills Market, you are able to test the marketability of your skills – even if you choose not to display them for searchers, as a Full Member, it allows you to chart demand and competitiveness. What security!. You measure your marketability not within the four walls of your current employer, but in the market at large – it’s information you need to know.

Associate Membership is FREE and gives you access and advertising rights to the market. If the conventional recruitment industry is correct, and only 2 or 3 jobs out of 10 are ever advertised – don’t you think you have the right to go to the larger market and say “Here I am – let’s talk!?”. The fees for the upgrade to a Full Member contribute to the operational costs of this web site and allow us to promote the use of this service. The statistics we supply are individualised for you, extremely comprehensive and are collected over a vast array of transactional information. By promoting this service, we are promoting each members Skills and Talents. We are not a lobbyist group, but we believe that the promotion of the Re Generation membership delivers a clear message that this country's population is Skilled and Talented and each and every member supports the country's greates asset - Knowledge!

Members only need to register once. The only time their status changes is if the member elects to have further market control and upgrade to a Full Member. Members may change or modify their details at any time during their membership.

The fees you pay are not refundable in any circumstances
Membership Offers: The Company may, at its sole discretion, make special term offers to attract members. Such offers may involve one-off reduction in fees or an extension of the membership term.

Behaviour

Ethical Behaviour

The relationship between a member offering a Skill or Talent and a user (searcher) is one of contract. You should not enter into this contract unless:

You, as member, can provide such Skill or service and accept the obligation to perform that Skill to the best of your ability ; and
You, as a user or searcher, will agree and provide the agreed compensation required by the member.

Members must not advertise a Skill or Talent as a ruse to attract buyers or clients for other purposes. A member that does this will have their membership withdrawn.

Appropriate Behaviour

the Re Generation does not list Skills or Talents that would be found offensive or unacceptable to the general public.

Any textual descriptions or emails you may initiate must not contain any of the following:

Any offensive sexually-orientated textual descriptions; or
Textual references to child pornography, and members are reminded that it is illegal to have child pornography in your possession; or
Any reference to the sale of publications, films, games that would be classified RC or X and considered indecent by the authorities.

Where your textual descriptions contains any of the above, the Re Generation reserves the right to cancel your membership, or refuse access to the system, without further notice.

You must exclude any words (profanities) considered offensive to the general public. This includes the use of language that is racist, hateful, sexual or obscene in nature and adult and sexually-oriented material.

"Adult" or "sexually-oriented" material includes, but is not limited to:

Any visual representation of human genitals presented in such a manner as to suggest sexual activity.
Any visual representation of any form of sexual intercourse involving humans.
Any visual representation which, because of their nature or because of any textual description, appear to be designed for use in sexual/adult activity, including items used for bondage or S & M activities.
Any material which depict human sexual characteristics in a degrading fashion.
Any material that portrays frontal nudity will normally be treated as "adult" material, with limited exceptions

Service Level

System Outages

The highest priority for the Re Generation is to ensure the Site is operational. Occasionally the Site may experience unscheduled downtime. There are many events, from natural disasters to power outages that may cause an outage outside of the Re Generation's control.

the Re Generation uses industry standard methodologies to ensure loss of data is minimized. As the Re Generation is a brokerage service, there is little chance of data loss caused by an outage. The impact of computer hardware failure is minimized by the use of multiple servers and offsite data storage.

Privacy, Security and Credit Cards

Your Details

See Registering And Editing Your Member Information to see which of your details are disclosed to users of the Re Generation.

Your Credit Card Details

We do not store your credit card details on file. They are held transiently during the payment process and passed to your credit card organization.

Verification Number

The major credit card companies have implemented a system to help guard against fraud. This system may be variously called CVV2 (Visa), CVC2 (MasterCard), or CID (American Express). The verification number is a non-embossed number printed on the credit card to ensure the credit card used in a transaction is actually posessed by the user.

For American Express cards, it is a 4 digit number located on the front of the card, on the right hand side above the card number.

For Visa and MasterCard, it is a 3 digit number located on the back of the card in the signature strip. if more than 3 digits appear in the strip it is the last three digits.

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